Google Cloud deletes Australian trading fund’s infra
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Critical cloud failure analysis with actionable lessons for GCP users.
Summary
Google Cloud accidentally deleted UniSuper's entire subscription, wiping all data across two replicated regions and causing a two-week outage for the $124B Australian superannuation fund. UniSuper avoided total data loss only because they maintained an independent backup with another provider. GCP CEO Thomas Kurian issued an unusually direct admission of fault, but the incident underscores that GCP can delete customer data even with multi-region replication enabled.